Contact Us
This page explains how to get in touch with the editorial team behind Best Social Casinos, what we can realistically help with, and where to go instead when your question is about your own account at a sweepstakes casino. We're a research and comparison site covering social and sweepstakes casinos for US players — we don't operate games, hold balances, or process coin redemptions.
The fastest route is the contact form on ethiopiankids.com. Send one message with as much detail as you can include, and expect a reply from a person rather than an automated ticket bot. We read everything, though we can't always respond to every message individually.
What to include so we can actually help
- The platform you're asking about, named exactly as it appears on your account.
- Your state — availability, age minimums and redemption rules differ across the country, and the answer often hinges on this.
- What you were trying to do: create an account, claim a welcome offer, clear promotional playthrough, request a redemption.
- Dates and any reference numbers the operator gave you.
- Screenshots if the issue involves terms, coin balances or an error message.
Please don't send us photos of your ID, bank statements, card numbers or account passwords. We never need them, and no legitimate operator will ask you to email them to a third party either.
What we can and can't resolve
| We can help with | We can't help with |
|---|---|
| Explaining how Gold Coins and Sweeps Coins differ | Crediting, restoring or adjusting coin balances |
| Pointing you to a platform's official rules and terms | Overruling an operator's terms or a denied redemption |
| Corrections to our reviews, offers or ratings | Identity verification (KYC) decisions |
| General questions about the promotional sweepstakes model | Legal or tax advice for your situation |
| Feedback, story tips and partnership enquiries | Account closures, self-exclusion requests or refunds |
Account problems have to go through the operator's own support channel and its published complaints procedure. If that stalls, ask the platform in writing for its escalation process and keep copies of everything. For anything touching on control over your play, the responsible gambling resources page lists the independent support available, including the National Council on Problem Gambling and Gamblers Anonymous.
How we're funded, in plain terms
Best Social Casinos may earn a commission when a reader signs up through one of the links on this site. That arrangement pays for the research; it does not buy a position in our rankings or a better editorial rating. If you believe a listing reads as though it was bought, say so in your message — that's exactly the kind of feedback we want, and we'd rather hear it from you than not hear it at all.
Reporting an error in a listed offer
Promotional terms on sweepstakes platforms change often, sometimes without notice, and operators sometimes vary offers by state. If what you see on site doesn't match what we publish, tell us. Our listings were last fact-checked on Sep 19, 2026, and the offers below are the ones most often queried.
| Platform | Headline offer as listed | Editorial rating |
|---|---|---|
| Spinblitz | 100 Million Gold Coins with the BLITZ JACKPOT | 10.0 |
| Lone Star | Welcome Offer up to 500k GC & 105 Free SC | 9.9 |
| Casino.Click | 150 Extra Coins & 10 Free Spins | 9.8 |
| SplashCoins | 200% Welcome Offer | 9.5 |
| Free Spins | 950,000 GC + SC 75 + 20 Free Spins on Gorilla Slot | 9.3 |
| Lucky.me | 40,000 GC & 40 Free SC Welcome Bundle | 9.3 |
| Crown Coins | 150% Welcome Bonus | 9.1 |
| Crash Duel | Welcome Offer 200,000 GC + 100 Free SC | 9.0 |
| Spree | 25,000 GC Welcome Offer | 8.8 |
| Mr Goodwin | Sign Up & Get 125,000 Free Coins | 8.5 |
Every offer above is subject to the operator's official rules, state eligibility and age minimums, and Sweeps Coins carry promotional playthrough before any redemption request can be made. Ratings are our editors' assessments, not customer review scores.
The three platforms we're asked about most
These come up repeatedly in reader messages, so here's the short version of each — including the part people usually write in about.
Spinblitz
Our top-ranked listing, largely because of how prominently it promotes its jackpot-linked slot content and how generous the headline Gold Coin figure looks. That figure — 100 Million Gold Coins with the BLITZ JACKPOT — is the source of most contact form messages, and the confusion is understandable. Gold Coins are the play-for-fun currency. They are not redeemable for prizes in any amount, so a nine-figure Gold Coin number tells you about session length, not prize potential. The Sweeps Coins side, which is the redeemable one, is separate and arrives through purchases bundled with promotional Sweeps Coins, daily login rewards, or the no-purchase-necessary route in the official rules. Limitation: the headline is weighted heavily toward the non-redeemable currency, which makes it hard to compare against offers that lead with SC.
Lone Star
Listed second, and the one readers reference when they want a welcome bundle that states both currencies up front: up to 500k GC and 105 Free SC. That transparency is why it scores well with us — you can see what the redeemable portion is before you register. Conditions still apply: "up to" means the full Gold Coin figure is a ceiling rather than a guarantee, promotional Sweeps Coins must be played through before a redemption request, and the offer depends on your state being served and on you meeting the minimum age the operator sets. Limitation: a two-part offer split across tiers is easy to misread, and several readers have written in believing the top GC figure was automatic on signup.
Casino.Click
Third on our list and the smallest headline of the three: 150 extra coins and 10 free spins. It appeals to readers who want to look around before committing anything, and free spins tied to specific titles are a low-friction way to sample a library. Free spin awards are usually restricted to nominated games, and any winnings from them typically land as promotional currency with its own playthrough and expiry. Limitation: the offer is modest next to the bundles above it, so it does less for anyone comparing purely on opening value — and like all of these, the coins themselves have no cash value until redemption conditions are satisfied.
Money questions we're asked at the contact form
Taking part doesn't have to cost anything. Every legitimate sweepstakes platform offers a free method of entry — commonly a mail-in request set out in the official rules — alongside daily free coins and login rewards. Coin packages are optional purchases of Gold Coins, usually with promotional Sweeps Coins attached at no extra charge.
- Paying in: US platforms commonly accept debit cards, ACH bank transfers and online payment providers; some support e-wallets, gift card options or cryptocurrency. Support varies by operator and sometimes by state, so check the cashier before assuming a method works.
- Getting paid: prize redemptions typically go out by bank transfer or gift card, subject to a minimum SC threshold, completed playthrough and identity verification.
- Timings and fees: processing times are set by the operator and the payment rail, and a first redemption is usually slower because KYC has to clear. We don't publish speed claims we can't verify, and no platform should be described as instant.
- Taxes: prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance — we can't advise on your position.
If your message is about a delayed redemption, tell us the date you requested it and whether verification is complete. That one detail explains the majority of cases.
Questions about games and libraries
We're happy to point you in the right direction on what's available. Libraries on these platforms generally break into slots, including progressive jackpot titles; table-style games such as blackjack, roulette and poker variants; crash and instant-win formats; bingo and keno; and, on some sites, live dealer rooms. Titles come from third-party game providers, and the same game can appear on several platforms.
On return to player and volatility: RTP is a long-run theoretical figure published by the game provider, and it can differ between versions of the same slot. Volatility describes how results are distributed, not how much you'll get back. We don't claim any platform has the highest RTP, because that depends on which games you open and which configuration the operator runs. If you want the RTP for a specific title, the game's own information panel is the authoritative source.
Beyond social casino coverage
Alongside our sweepstakes and social casino reviews, we publish guidance on playing within limits and material for readers researching operators outside their home market, such as our page on casinos that sit outside the GAMSTOP scheme. Queries about either are welcome through the same contact form — just say which topic you mean, since the rules covering them are entirely different. You can read more about who writes this site on the about us page.
Eligibility, and the limits of what we'll tell you
Sweepstakes casinos in the US are governed largely at state level, not nationally. Some states permit most operators, others have restricted them through legislation or enforcement action, and operators also exclude states on their own judgment of legal risk. Laws change frequently. Because of that, we won't tell any reader that a particular site is definitely legal for them — we'll point you to the operator's eligible-state list and its terms, and suggest you check current rules in your state.
Age minimums are set by the operator and sometimes by state: many platforms accept players aged 18 and over, while others require 21, either everywhere or in specific states. Accounts are for adults only. Registration also involves geolocation checks, and accurate personal details matter because they have to match your ID at verification. The terms of use for this site cover how we handle the information you send us.
Response expectations
We aim to reply to genuine reader questions and correction reports first, then partnership and press enquiries. Messages asking us to intervene in an account dispute will get a pointer to the right channel rather than an investigation, because we have no standing with any operator. Nothing on this site is legal, financial or tax advice, and outcomes in casino-style games are always uncertain — no coin balance, offer or strategy changes that.
If you've read this far and your question still isn't covered, send it anyway. The gaps readers find are how this site gets better.